VERSE

True Wireless Earphones
Available in Black and White

HOW TO

CONNECT TO YOUR DEVICE

When using the earphones for the first time, please fully charge them for approximately 2 hours.

  1. On your DEVICE
    •  Verify Bluetooth is ON
    •  Verify Bluetooth is actively scanning for devices.
  2. LEFT earphone, long press button for 3 seconds to start Pairing Mode. Listen for :
    • “Power on”
  3. On your device select “VERSE”
  4. LEFT earphone listen for :
    • “Pairing”
    • “Phone connected”
  5. RIGHT earphone, long press button for 1 second. Listen for :
    • “Power on”
    • “Headset connected” – indicating successful pairing to left one.

 

 

NOTE:

  • Only the left earphone will connect to your device. The right earphone will connect to the left and only the left may be used as a single headset.
  • Once BLUETOOTH devices are paired you will not need to pair them again, except in the following cases :
    • Pairing information has been deleted after FACTORY RESET.
    • The earphones can be paired with up to 8 devices. If a new device is paired after 8 devices are already paired, the paired device with the oldest connection time is replaced by the new one.
    • When the pairing information for the headset has been deleted from the BLUETOOTH device.
    • The earphones can be paired with multiple devices, but can only play music from one paired device at a time.

CONTROL YOUR VERSE

VERSE is designed with a single-touch a multi-function feature that allows you to fully control your device with just one button.

MODES
• Stand-by Mode – no audio is active or music is paused.
• Media Mode – music or video are active.
• Hands-free Mode – during a phone conversation only the LEFT earphone will only be active.

POWERING ON
Long press LEFT and RIGHT earphone button for 1 second. Listen for voice prompts.

POWERING OFF
Long press for 3 seconds on either LEFT or RIGHT earphone button.

ANSWERING INCOMING CALL
Press the button on the LEFT earphone.

REJECTING INCOMING CALL
Long press the button on the LEFT earphone for 1 second.

ENDING CALL
Press the button on the LEFT earphone.

INCREASE/DECREASE HANDS-FREE VOLUME
Can only be adjusted by your device.

ACTIVATING SIRI/GOOGLE NOW (for supported devices only)
In Standby Mode, double press the button on the LEFT earphone.

PLAY/PAUSE MUSIC
In Standby or Media Mode, press the LEFT or RIGHT earphone button to play/pause media.

INCREASE/DECREASE MEDIA VOLUME*
Increase : In Media Mode, double press the RIGHT button.
Decrease : In Media Mode, double press the LEFT button.

NEXT SONG
Next Song : In Media Mode, long press the RIGHT button for 1 second.

RESTART/PREVIOUS SONG
Restart/Previous Song : In Media Mode, long press the LEFT button for 1 second to restart the song, then again to go to the previous song.

NOTE:

* Android and non-iOS devices : Increasing or decreasing the volume on your VERSE does not affect the volume of your device. Increase the volume on your host device to set the desired volume level. When adjust volume on the host device, the safety volume tone may sound in the earphones.

** The VERSE is optimized for the latest iOS and Android devices. Functionality will vary from device and app.

WEAR YOUR VERSE

Select your favorite song and give the VERSE a try. If you feel that the sound is lacking lows, please adjust the eartip to a size up and adjust the fit of the earphones in your ear.

CHARGE AND BATTERY DURATION

Battery Duration : 3 hours media playback* / 4 hours talk time *

Charge Time : Earphones approx. 2 hours ** / charging case approx. 2 hours **

Charging Case Capacity : 4 full charges for both earphones while on the go.

NOTE :

* The playback time will vary depending on the sound quality and the conditions under which you are using the VERSE.

** Time necessary for charging the empty battery to its full capacity.

LED INDICATORS

Earphones

Actions LED Notifications
Powering on Left earbud : Flashes blue/red once

Right earbud : Flashes blue/red once
Pairing mode Flashes red and blue alternating
Powering off Flashes red once
Stand-by mode Flashes blue 2 times / 3 sec interval
Media/Hands-free mode Flashes blue 3 times / 3 sec interval
Incoming call Constantly flashes blue
Charging Steadily flashes red
Fully charged Stays blue for 1 minute

Charging Case

Actions LED Notifications
Charging Steadily flashes red
Fully charged LED powers off
Battery indicator button Blue LED : > 25% battery remaining

Red LED : < 25% battery remaining

FAQs

IS IT NECESSARY TO PAIR EACH EARBUD?

No, only the LEFT earbud can be connected to a device and the RIGHT will need to connect to the LEFT earbud.

HOW MANY DEVICES CAN PAIR WITH THE VERSE?

The VERSE can store up to 8 devices profiles, however, only ONE active profile can be used at a time.

Once paired beyond the 8 devices limit, the first profile will be removed followed by the second and so forth.

WHY IS MY RIGHT EARBUD NOT WORKING ?

  1. Make sure that pairing the LEFT earbud with your device first.
  2. Verify that your earphones are sufficiently charged. (See HOW TO/ CHARGE AND BATTERY DURATION)
  3. Long press the right earbud for 1 seconds
    • Listen for “Power On”
  4. The RIGHT earbud should automatically pair to the LEFT earbud
    • If it does not automatically sync, see TROUBLESHOOT/ RE-SYNCING LEFT AND RIGHT EARPHONES

WHY DOES THE SIGNAL DROP?

Signal drop occurs when there is significant interference between the earphones or the host device which causes data loss during transmission, this is a relatively normal occurrence with wireless devices.

If you are experiencing a high amount of signal drop, try moving the host device closer to the LEFT earbud to see if the situation being improved.

WHY DOES THE BATTERY NOT LAST AS LONG?

Usage hours may be shorter depending on the codec and the conditions of use. For prolonging the usage of the earphones, please set the volume to a moderate level and lower audio bitrate when possible.

  • Media playback time : Max. 3 hours ( SBC / AAC codecs )
  • Hands-free/Talk time : Max. 4 hours

WHEN WATCHING/STREAMING VIDEOS, WHY DOES THE AUDIO NOT SYNC WITH THE VIDEO?

In True Wireless, instead of one Bluetooth receiver, there are two and data have to be transmitted twice which can cause latency issue in playing video/audio. The earphones require the data to buffer about 20-80 millisecond (ms) to prevent signal drop-out between earphones, which can cause latency when watching a video.

Devices and apps that your earphones are paired to could compensate by adding a slight video delay to synchronize with the Bluetooth latency. As an accessory manufacturer, we do not have such control over the devices and app that are used with our earphones and we are looking into future improvements that would help with the latency issue.

To minimize the latency when watching a video, we ask you to lower the bit rate of the audio if possible, move the host device closer to the LEFT earphone so to reduce any environmental interference between the devices.

*Results will vary from device and app. 

WHY DOES ONLY ONE EARPHONE WORK DURING PHONE CALLS?

Due to safety concerns, the VERSE meets the Hands-Free Profile (HFP) specifications as defined by the Bluetooth SIG, so only the LEFT earphone will work for phone calls so you are able to hear out the other ear.

TROUBLESHOOT

PAIRING ISSUES

• The earphones and device will need to be within 1 m (3 feet) from each other and are sufficiently charged.

• Verify that your host device’s Bluetooth is ON and searching for Bluetooth devices.

• Verify that earphones are not connected to another device. If LED lights on the earphone are steadily flashing blue, which indicates the earphones are paired to an existing device. (See HOW TO/ LED INDICATORS)

•  If you are pairing the earphones to your device again, the pairing information of the earphones remains on your device which may cause pairing issues. In these cases, delete the earphone information from your device and perform a FACTORY RESET (see instructions bellow), and then pair them again.

FACTORY RESET

Erases all Bluetooth profiles and reset back to factory specification.

  1. Turn both earphones off.
  2. Long press the LEFT button for 3 seconds to enter Pairing Mode. ( Flashes red / blue )
  3. Press LEFT button 2 times and listen for 2 beeps.

LOW SOUND LEVEL

Android and non-iOS devices : Turn up the volume on the earphones AND on your host device. The volume controls are independent of each other when listening to music / media.

For Hands-free volume is controlled by the host device, increase the volume on your host device.

EARPHONE(S) NOT CHARGING

If your VERSE earphones are not charging try these simple troubleshooting steps :

  1. Inspect the copper contact found on the earphones and the charging port case. If found dirty, please use a cotton swab with rubbing alcohol to clean the contacts.
  2. When inserting into the charging case, ensure that the earphones are inserted all the way into the case.
  3. Look for a red flashing light which indicates the earphones are charging.
  4. Insert the micro USB charging cable into the charging case and power supply. Look for the earphone charging indicator and see if it is active.
  5. It will take approximately 2 hours to fully charge the VERSE from when it is completely drained. Once fully charged the indicators on the earphones and charging case will turn off automatically.

VIDEO DELAYS/LATENCY

Although the VERSE is mainly designed for listening to music, it is compatible with certain iOS and Android apps for watching videos. We use the latest CSR technology and aptX codec in our earphones; however, in True Wireless stereo earphones data has to be transmitted to each earphone simultaneously instead of just once like traditional Bluetooth earphones. This can cause latency during video playback on devices and apps.

To minimize the latency when watching a video, we suggest lowering the resolution rate of the audio if possible and moving your host device closer to the LEFT earphone to reduce any environmental interference between the devices.

* Results will vary from devices and apps.

SPECIFICATION

Bluetooth Version       Bluetooth Version 4.2
Bluetooth Profile       A2DP 1.2, AVRCP 1.4, HFP 1.6, HSP 1.2
Audio Codec       AAC, SBC
Wireless Range       30 feet (10 meters)
Driver       Ø 5.8mm Micro driver
Sensitivity       98db @ 1kHz
Frequency       20Hz ~ 20kHz
Impendence       16 Ohm
Microphone MEMS Omnidirectional       -42dB (±3dB)
Waterproof       IPX5
Battery Capacity       Each earbud : 60mAh

Charging Case : 800 mAh

Battery Life       3 hours play time

4 hours talk time
Dimensions       Earbuds : 15.5mm(L) x 16.5mm(D) x 25.5mm(H)

Charging case: 55mm(L) x 55mm(D) x 25.5mm(H)
Weight       Each earbud : 4.5g

Charging Case : 49g